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1. Business Overview
What is your business best known for in the community?
How many years has the business been operating?
What’s your typical customer profile (demographics, frequency, loyalty)?
2. Vision for the Role
Why are you hiring a General Manager now?
What do you want this person to accomplish in the first 90 days?
What does success look like 1 year into the role?
3. Daily Operations
What are the current hours of operation and staffing levels?
What daily responsibilities will the GM oversee (e.g., staff management, inventory, vendor relations)?
Will the GM have authority over hiring/firing, scheduling, or vendor contracts?
4. Team & Culture
How many team members does the GM supervise?
How would you describe your team culture?
Are there any staff performance or retention challenges?
5. Ideal Candidate Profile
What traits or experiences are essential in the person you want to hire?
Any industries (e.g., hospitality, food service, retail) you’d prefer they come from?
Is experience with your business (ie. bagel/deli-style) operations important?
6. Compensation & Hours
What is the proposed salary range or compensation structure?
Is this a full-time salaried position, or a hybrid hourly/salaried role?
Any benefits, bonuses, or perks to include?
7. Hiring Preferences
When do you need this person to start?
Will there be a training or transition period with the current manager/owner?
Any deal breakers or red flags to avoid?